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Size/model exchange service to your home!
Product return/size exchange – the customer must send the product to the company's warehouses within 5 days
of receiving the product.
All costs involved in replacing the product will be borne by the customer.
Product replacement will be made when it is in its original packaging, including the box and all accompanying products. The company will not handle products that have not been returned as new.
For used products, no refund/exchange option will be accepted – subject to the company management's discretion as to whether the product has been used.
Returns:
A transaction cannot be canceled after an order has been placed, but only after receiving the product.
(If the transaction was made by credit card/PayPal, the customer will be charged a clearing fee).
A transaction can be canceled within 5 days of receiving the product - less 5% of the transaction amount or 100 ILS, whichever is lower + shipping costs.
Our delivery times are 8-18 business days to your doorstep with a private courier. All prices on the website include VAT and free express shipping (no surprises at checkout).
As published in Israel's leading lifestyle, fashion, and sneakers media.
With over 40,000 satisfied customers, a focus on original products, available service, and fast deliveries, Mr. Shoes continues to establish its position in the Israeli footwear industry.
One of the most prominent examples of this trend is Mr. Shooz, an Israeli footwear website operating on a digital model and currently serving over 40,000 customers nationwide. The brand focuses on combining original products, accessible customer service, fast deliveries, and data-driven customer experience management, demonstrating how digital brands successfully build a competitive advantage in the new retail market.
In an era where Israeli consumers seek reliability, affordable prices, and original products, Mr. Shooz has established itself as one of the prominent websites for fashion and footwear enthusiasts in Israel.
FAQs
We work with the global shipping company FedEx.
Deliveries arrive right to your door!
Before delivery, you will receive an SMS from the shipping company to coordinate delivery, and on the day of delivery, the courier will contact you.
If you wish to exchange for a different pair/change size, please inform us on Instagram/WhatsApp and then simply send us the package. Upon receiving the shoe, we will send you a new shipment as soon as possible! (Provided that the product and box are not damaged).
Payment methods on the site are: credit card, Bit/Apple Pay/Google Pay. There are other payment methods such as: bank transfer, Apple Pay, PayBox, cash transfer via mail. If you wish to pay with these payment methods, please send us a private message on Instagram/WhatsApp. The payment option is selected after adding a product to the cart and proceeding to checkout, where you can choose your payment method. All credit card payments on the site are secured under PCI standard.
Our website's team specializes in finding the hottest models from long-standing suppliers we work with from European or Asian countries, depending on the model and price.
Yes, not all products are listed on the website yet. We are working daily to update models and colors on our website that are in stock. To order them, simply send us a message on Instagram or WhatsApp. Additionally, if you're looking for a specific size or model that isn't on the website, send us a message and we'll do our best to get the product for you!
Free express home delivery
Full warranty on all brands
PCI-compliant secure payments
Our clients speak for themselves
